{"xsrfToken":"32250bbef60978d6cae94196967dcca6535cebcc_lout","branding":{"id":"37","key":"gcps","name":"Gantt Chart Planner - Roadmap & Timeline - for Confluence","portalBaseUrl":"/servicedesk/customer/portal/37","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/37/16","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#4a4e8a","headerLinkHoverBGColor":"#4a4e8a","headerBadgeColor":"#4a4e8a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a458556e-8b6a-440e-b624-931564d594ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0NTg1NTZlLThiNmEtNDQwZS1iNjI0LTkzMTU2NGQ1OTRhZSI6WyJyZWFkIl19LCJleHAiOjE3MDEyMzQ3NTAsIm5iZiI6MTcwMTIzNDE1MH0.NM5GJK0aN092X_Spu1PNuRcS2GZYWja9r3ujQk8jUe0&client=9e609b8b-4d09-4309-94a0-bdd854a46e16&mode=fit","logoId":"a458556e-8b6a-440e-b624-931564d594ae","isLogoAvailable":true,"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#242269","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"37","key":"gcps","projectId":11026,"serviceDeskId":37,"name":"Gantt Chart Planner - Roadmap & Timeline - for Confluence","description":"<p>Welcome! You can raise a request for Gantt Chart Planner - Roadmap & Timeline - for Confluence using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/37","onlyPortal":false,"reqTypes":[{"id":"254","name":"Customer Support for Cloud","descriptionHtml":"","callToAction":"Customer Support for Cloud","introHtml":"<p>For the person who has a paid license of Gantt Chart Planner for Confluence Cloud.</p>","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13103","groups":[75],"key":""},{"id":"264","name":"Customer Support for Data Center","descriptionHtml":"","callToAction":"Customer Support for Data Center","introHtml":"<p>For the person who has a paid license of Gantt Chart Planner for Confluence Data Center.</p>","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13103","groups":[74],"key":""},{"id":"255","name":"Evaluation Support for Cloud","descriptionHtml":"","callToAction":"Evaluation Support for Cloud","introHtml":"<p>For the person who is evaluating Gantt Chart Planner for Confluence Cloud.</p>","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13125","groups":[75],"key":""},{"id":"265","name":"Evaluation Support for Data Center","descriptionHtml":"","callToAction":"Evaluation Support for Data Center","introHtml":"<p>For the person who is evaluating Gantt Chart Planner for Confluence Data Center.</p>","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13125","groups":[74],"key":""},{"id":"243","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":13451,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13451","groups":[],"key":""},{"id":"240","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":13460,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13460","groups":[],"key":""},{"id":"242","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":13473,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13473","groups":[],"key":""},{"id":"241","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":13465,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13465","groups":[],"key":""},{"id":"244","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":13469,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13469","groups":[],"key":""},{"id":"245","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":13459,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13459","groups":[],"key":""},{"id":"246","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":13463,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13463","groups":[],"key":""},{"id":"239","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":13444,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13444","groups":[],"key":""}],"reqGroups":[{"id":75,"name":"I am using Cloud"},{"id":74,"name":"I am using Data Center"}],"orderMapping":{"75":[254,255],"74":[265,264]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3c199f9a-a5ce-3414-926a-e54e27c56146","appLinkName":"System Confluence","appLinkUrl":"https://ricksoft-support.atlassian.net/wiki","spaceKey":"GCPFCB","spaceName":"Gantt Chart Planner for Confluence","spaceUrl":"https://ricksoft-support.atlassian.net/wiki/spaces/GCPFCB","isServer":false},"labels":[],"projectKey":"GCPS","serviceDeskId":37,"kbLinkDomainURLs":["https://ricksoft-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":37,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GCPS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTExMDI2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDEyMzUzNTAsIm5iZiI6MTcwMTIzNDE1MH0.5vDtuNdyTOcdTCsbUSL72x9QNQxdbVSD9q_jXSdlFVU","targetCollection":"upload-project-11026","endpointUrl":"https://api.media.atlassian.com","clientId":"9e609b8b-4d09-4309-94a0-bdd854a46e16","tokenDurationInMins":20}},"sharedPortal":{"name":"Ricksoft Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ricksoft-support.atlassian.net/wiki","kbLinkDomainURLs":["https://ricksoft-support.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ricksoft-support","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"32250bbef60978d6cae94196967dcca6535cebcc_lout","baseUrl":"https://ricksoft-support.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ricksoft-support.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"314572800","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9e609b8b-4d09-4309-94a0-bdd854a46e16","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}