{"xsrfToken":"8f6d100382f940af534a77c50cca0176e341892a_lout","branding":{"id":"4","key":"iefj","name":"Excel-like Bulk Issue Editor for Jira","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#51528c","headerLinkHoverBGColor":"#51528c","headerBadgeColor":"#51528c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a458556e-8b6a-440e-b624-931564d594ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0NTg1NTZlLThiNmEtNDQwZS1iNjI0LTkzMTU2NGQ1OTRhZSI6WyJyZWFkIl19LCJleHAiOjE3MzIxODUyNjYsIm5iZiI6MTczMjE4NDY2Nn0.OVMsjM5FgwYh3KcVQXdalkS3aZAfknrqq6929o8Sdr0&client=9e609b8b-4d09-4309-94a0-bdd854a46e16&mode=fit","logoId":"a458556e-8b6a-440e-b624-931564d594ae","isLogoAvailable":true,"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#242269","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"4","key":"iefj","projectId":10200,"serviceDeskId":4,"name":"Excel-like Bulk Issue Editor for Jira","description":"<p>Raise a support request for Excel-like Bulk Issue Editor for Jira.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"131","name":"Customer Support for Cloud","descriptionHtml":"","callToAction":"Customer Support for Cloud","introHtml":"<p>For person who has a paid license of Excel-like Bulk Issue Editor for Jira Cloud.</p>","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13103","groups":[43],"key":""},{"id":"143","name":"Customer Support for Data Center","descriptionHtml":"","callToAction":"Customer Support for Data Center","introHtml":"<p>For person who has a paid license of Excel-like Bulk Issue Editor for Jira Data Center.</p>","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13103","groups":[47],"key":""},{"id":"130","name":"Evaluation Support for Cloud","descriptionHtml":"","callToAction":"Evaluation Support for Cloud","introHtml":"<p>For person who has an evaluation license of Excel-like Bulk Issue Editor for Jira Cloud.</p>","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13125","groups":[43],"key":""},{"id":"144","name":"Evaluation Support for Data Center","descriptionHtml":"","callToAction":"Evaluation Support for Data Center","introHtml":"<p>For person who has an evaluation license of Excel-like Bulk Issue Editor for Jira Data Center.</p>","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13125","groups":[47],"key":""},{"id":"258","name":"Product Demo Request","descriptionHtml":"","callToAction":"Product Demo Request","introHtml":"<p>For person that want to request a live demo. Subjected to team's availability.</p>","icon":13487,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13487","groups":[47,43],"key":""},{"id":"14","name":"Customer Support","descriptionHtml":"","callToAction":"Customer Support","introHtml":"","icon":12127,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12127","groups":[],"key":""},{"id":"128","name":"Customer Support for Server","descriptionHtml":"","callToAction":"Customer Support for Server","introHtml":"<p>For person who has a paid license of Excel-like Bulk Issue Editor for Jira Server.</p>","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13103","groups":[],"key":""},{"id":"15","name":"Evaluation Support","descriptionHtml":"","callToAction":"Evaluation Support","introHtml":"<p>For person who has a Evaluation License.</p>","icon":12132,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12132","groups":[],"key":""},{"id":"129","name":"Evaluation Support for Server","descriptionHtml":"","callToAction":"Evaluation Support for Server","introHtml":"<p>For person who has an evaluation license of Excel-like Bulk Issue Editor for Jira Server.</p>","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13125","groups":[],"key":""},{"id":"138","name":"Mail","descriptionHtml":"","callToAction":"Mail","introHtml":"","icon":12132,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12132","groups":[],"key":""}],"reqGroups":[{"id":43,"name":"I am using Cloud"},{"id":47,"name":"I am using Data Center"}],"orderMapping":{"47":[258,144,143],"43":[258,130,131],"9":[14,15]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3c199f9a-a5ce-3414-926a-e54e27c56146","appLinkName":"System Confluence","appLinkUrl":"https://ricksoft-support.atlassian.net/wiki","spaceKey":"SSFJ","spaceName":"Excel-like Issue Editor for Jira","spaceUrl":"https://ricksoft-support.atlassian.net/wiki/spaces/SSFJ","isServer":false},"labels":[],"projectKey":"IEFJ","serviceDeskId":4,"kbLinkDomainURLs":["https://ricksoft-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IEFJ","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODU4NjYsIm5iZiI6MTczMjE4NDY2Nn0.IyqXVuAFzUljoeB6w3zcglRagfC3sU3lG-6wOTjRVXE","targetCollection":"upload-project-10200","endpointUrl":"https://api.media.atlassian.com","clientId":"9e609b8b-4d09-4309-94a0-bdd854a46e16","tokenDurationInMins":20}},"reqCreate":{"id":258,"projectId":10200,"form":{"name":"Product Demo Request","descriptionHtml":"","callToAction":"Product Demo Request","intro":"<p>For person that want to request a live demo. Subjected to team's availability.</p>","instructions":"","icon":13487,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13487","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_11800","fieldConfigId":"12100","label":"Country","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_12119","fieldConfigId":"12621","label":"Organization Size","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10297","label":"< 50","selected":false,"children":[]},{"value":"10298","label":"50 - 100","selected":false,"children":[]},{"value":"10299","label":"101 - 250","selected":false,"children":[]},{"value":"10300","label":"251 - 500","selected":false,"children":[]},{"value":"10301","label":"501 - 1,000","selected":false,"children":[]},{"value":"10302","label":"1,001+","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Sample Use Cases","description":"Explain a sample scenario to customize the demo to suits your requirements.","descriptionHtml":"<p>Explain a sample scenario to customize the demo to suits your requirements.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/258","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/258","calendarParams":{"firstDay":0,"date":"2024-11-21T02:24:26-0800","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3c199f9a-a5ce-3414-926a-e54e27c56146","appLinkName":"System Confluence","appLinkUrl":"https://ricksoft-support.atlassian.net/wiki","spaceKey":"SSFJ","spaceName":"Excel-like Issue Editor for Jira","spaceUrl":"https://ricksoft-support.atlassian.net/wiki/spaces/SSFJ","isServer":false},"labels":[],"projectKey":"IEFJ","serviceDeskId":4,"kbLinkDomainURLs":["https://ricksoft-support.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMjAwIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxODU4NjYsIm5iZiI6MTczMjE4NDY2Nn0.IyqXVuAFzUljoeB6w3zcglRagfC3sU3lG-6wOTjRVXE","targetCollection":"upload-project-10200","endpointUrl":"https://api.media.atlassian.com","clientId":"9e609b8b-4d09-4309-94a0-bdd854a46e16","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}