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Screen stuck in "Loading issues..."
Screen stuck in "Loading issues..."
- Takayuki Hirota (Deactivated)
Owned by Takayuki Hirota (Deactivated)
Aug 05, 2022
1 min read
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Platform Notice: Server and Data Center Only - This article only applies to Excel-like Issue Editor for Jira Server and Data Center
Summary
Excel-like Issue Editor doesn't work and stuck on the page loading issues.
Answer
It could be due to some reasons.
We have known problems about loading Excel-like Issue Editor with 3rd party apps or scripts as follows:
draw.io Diagrams for Jira
Asset Tracker for Jira-Asset Management
Announcement banner
Issue Collector
It seems like there is a conflict with javascript library, but It’s challenging for us to analyze the root cause and find a workaround about this matter.
If you encounter a similar problem in loading Excel-like Issue Editor, could you please raise a support ticket here.