Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"124728fe34e4b6debc44eb880b3de8fb15315e05_lout","branding":{"id":"34","key":"sscs","name":"Space Sync for Confluence","portalBaseUrl":"/servicedesk/customer/portal/34","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/34/15","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#393a70","headerLinkHoverBGColor":"#393a70","headerBadgeColor":"#393a70"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a458556e-8b6a-440e-b624-931564d594ae/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0NTg1NTZlLThiNmEtNDQwZS1iNjI0LTkzMTU2NGQ1OTRhZSI6WyJyZWFkIl19LCJleHAiOjE3NjkxNjcxMjEsIm5iZiI6MTc2OTE2NjUyMX0.V27dXQ_hKLMKf6TKtIgglkaGH_lnhssZ2KMoBlcRduo&client=9e609b8b-4d09-4309-94a0-bdd854a46e16&mode=fit","logoId":"a458556e-8b6a-440e-b624-931564d594ae","isLogoAvailable":true,"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#242269","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"34","key":"sscs","projectId":11022,"serviceDeskId":34,"name":"Space Sync for Confluence","description":"<p>Welcome! You can raise a request for Space Sync for Confluence using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/34","reqTypes":[{"id":"256","name":"Customer Support for Cloud","descriptionHtml":"","callToAction":"Customer Support for Cloud","introHtml":"<p>For paid license of Space Sync for Confluence Cloud.</p>","icon":13895,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13895","groups":[112],"key":""},{"id":"559","name":"Customer Support for Data Center","descriptionHtml":"","callToAction":"Customer Support for Data Center","introHtml":"<p>I am using Data Center</p>","icon":13945,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13945","groups":[113],"key":""},{"id":"257","name":"Evaluation Support for Cloud","descriptionHtml":"","callToAction":"Evaluation Support for Cloud","introHtml":"<p>For evaluation license of Space Sync for Confluence Cloud.</p>","icon":13889,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13889","groups":[112],"key":""},{"id":"560","name":"Evaluation Support for Data Center","descriptionHtml":"","callToAction":"Evaluation Support for Data Center","introHtml":"<p>For evaluation license of Space Sync for Confluence Data Center.</p>","icon":13946,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13946","groups":[113],"key":""},{"id":"454","name":"Feature request for Cloud","descriptionHtml":"","callToAction":"Feature request for Cloud","introHtml":"<p>Suggest improvements to the app.</p>","icon":13459,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13459","groups":[112],"key":""},{"id":"561","name":"Feature request for Data Center","descriptionHtml":"","callToAction":"Feature request for Data Center","introHtml":"<p>Suggest improvements to the Data Center app.</p>","icon":13948,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13948","groups":[113],"key":""},{"id":"348","name":"Product Demo Request","descriptionHtml":"","callToAction":"Product Demo Request","introHtml":"<p>Request a live demo. Subjected to team's availability.</p>","icon":13528,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13528","groups":[113,112],"key":""},{"id":"219","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":13451,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13451","groups":[],"key":""},{"id":"216","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":13460,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13460","groups":[],"key":""},{"id":"218","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":13473,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13473","groups":[],"key":""},{"id":"217","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":13465,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13465","groups":[],"key":""},{"id":"220","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":13469,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13469","groups":[],"key":""},{"id":"221","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":13459,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13459","groups":[],"key":""},{"id":"222","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":13463,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13463","groups":[],"key":""},{"id":"215","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":13444,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13444","groups":[],"key":""}],"reqGroups":[{"id":112,"name":"I am using Cloud"},{"id":113,"name":"I am using Data Center"}],"orderMapping":{"112":[256,257,348,454],"113":[561,560,559,348]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3c199f9a-a5ce-3414-926a-e54e27c56146","appLinkName":"System Confluence","appLinkUrl":"https://ricksoft-support.atlassian.net/wiki","spaceKey":"SSC","spaceName":"Space Sync for Confluence","spaceUrl":"https://ricksoft-support.atlassian.net/wiki/spaces/SSC","isServer":false},"labels":[],"projectKey":"SSCS","serviceDeskId":34,"kbLinkDomainURLs":["https://ricksoft-support.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":34,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SSCS","userLanguageHeader":"Status","userLanguageMessageWiki":"<p>Want to check the cloud app status?</p>\n<p>Check the health of Space Sync for Confluence at the <a href=\"https://space-sync-for-confluence.status.ricksoft-inc.com/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Statuspage</a>.</p>","defaultLanguageHeader":"Status","defaultLanguageMessage":"Want to check the cloud app status?\n\nCheck the health of Space Sync for Confluence at the [Statuspage|https://space-sync-for-confluence.status.ricksoft-inc.com/].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMTAyMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkxNjc3MjEsIm5iZiI6MTc2OTE2NjUyMSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.mv_b3pffY4yRm_r3RFElbwMUnMG4QE4mYqoYwZ9hiSY","targetCollection":"upload-project-11022","endpointUrl":"https://api.media.atlassian.com","clientId":"9e609b8b-4d09-4309-94a0-bdd854a46e16","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"Ricksoft Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ricksoft-support.atlassian.net/wiki","kbLinkDomainURLs":["https://ricksoft-support.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}