{"xsrfToken":"BX5M-BQLK-TZA5-P4IM_aa945807a72095fcb92a520b21c1b8c79be3807f_lout","branding":{"id":"4","key":"iefj","name":"Excel-like Issue Editor for Jira","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#51528c","headerLinkHoverBGColor":"#51528c","headerBadgeColor":"#51528c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a458556e-8b6a-440e-b624-931564d594ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0NTg1NTZlLThiNmEtNDQwZS1iNjI0LTkzMTU2NGQ1OTRhZSI6WyJyZWFkIl19LCJleHAiOjE2MTQ1MTkwMzIsIm5iZiI6MTYxNDUxODM3Mn0.pcydnyfTvbftRi6fz5SNRtPa_qlkcO2oTyujgwiGWQo&client=9e609b8b-4d09-4309-94a0-bdd854a46e16&mode=fit","logoId":"a458556e-8b6a-440e-b624-931564d594ae","isLogoAvailable":true,"helpCenterTitle":"Ricksoft Service Desk","sharedPortalName":"Ricksoft Service Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"de-DE":{"localeDisplayName":"German (Germany)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"en-US":{"helpCenterTitle":"Ricksoft Service Desk","sharedPortalName":"Ricksoft Service Desk","localeDisplayName":"English (United States)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#242269","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"4","key":"iefj","projectId":10200,"serviceDeskId":4,"name":"Excel-like Issue Editor for Jira","description":"<p>Raise a support request for Excel-like Issue Editor for Jira.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"128","name":"Customer Support for Server","descriptionHtml":"","callToAction":"Customer Support for Server","introHtml":"<p>For person who has a paid license of Excel-like Issue Editor for Jira Server.</p>","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13103","groups":[42],"key":""},{"id":"14","name":"Customer Support","descriptionHtml":"","callToAction":"Customer Support","introHtml":"<p>For person who has a regular License.</p>","icon":12127,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12127","groups":[],"key":""},{"id":"131","name":"Customer Support for Cloud","descriptionHtml":"","callToAction":"Customer Support for Cloud","introHtml":"<p>For person who has a paid license of Excel-like Issue Editor for Jira Cloud.</p>","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13103","groups":[43],"key":""},{"id":"129","name":"Evaluation Support for Server","descriptionHtml":"","callToAction":"Evaluation Support for Server","introHtml":"<p>For person who has an evaluation license of Excel-like Issue Editor for Jira Server.</p>","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13125","groups":[42],"key":""},{"id":"130","name":"Evaluation Support for Cloud","descriptionHtml":"","callToAction":"Evaluation Support for Cloud","introHtml":"<p>For person who has an evaluation license of Excel-like Issue Editor for Jira Cloud.</p>","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13125","groups":[43],"key":""},{"id":"138","name":"Mail","descriptionHtml":"","callToAction":"Mail","introHtml":"","icon":12132,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12132","groups":[],"key":""},{"id":"143","name":"Customer Support for Data Center","descriptionHtml":"","callToAction":"Customer Support for Data Center","introHtml":"<p>For person who has a paid license of Excel-like Issue Editor for Jira Data Center.</p>","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13103","groups":[47],"key":""},{"id":"144","name":"Evaluation Support for Data Center","descriptionHtml":"","callToAction":"Evaluation Support for Data Center","introHtml":"<p>For person who has an evaluation license of Excel-like Issue Editor for Jira Data Center.</p>","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=13125","groups":[47],"key":""},{"id":"15","name":"Evaluation Support","descriptionHtml":"","callToAction":"Evaluation Support","introHtml":"<p>For person who has a Evaluation License.</p>","icon":12132,"iconUrl":"https://ricksoft-support.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=12132","groups":[],"key":""}],"reqGroups":[{"id":43,"name":"I am using Cloud"},{"id":47,"name":"I am using Data Center"},{"id":42,"name":"I am using Server"}],"orderMapping":{"43":[130,131],"47":[144,143],"42":[129,128],"9":[14,15]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3c199f9a-a5ce-3414-926a-e54e27c56146","appLinkName":"System Confluence","appLinkUrl":"https://ricksoft-support.atlassian.net/wiki","spaceKey":"SSFJ","spaceName":"Excel-like Issue Editor for Jira","spaceUrl":"https://ricksoft-support.atlassian.net/wiki/spaces/SSFJ"},"labels":[],"projectKey":"IEFJ","serviceDeskId":4},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IEFJ","userLanguageHeader":"Feedback","userLanguageMessageWiki":"<p>Want to suggest a feature or report a bug?<br> If you have a suggestion or bug report, please feel free to give feedback through our feature portal for <a href=\"https://portal.productboard.com/ricksoft-inc/2-excel-like-issue-editor-for-jira-cloud\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Excel-like Issue Editor for Jira Cloud</a> or <a href=\"https://portal.productboard.com/ricksoft-inc/4-excel-like-issue-editor-for-jira-server-and-data-center\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Excel-like Issue Editor for Jira Server and Data Center</a>.</p>","defaultLanguageHeader":"Feedback","defaultLanguageMessage":"Want to suggest a feature or report a bug?\nIf you have a suggestion or bug report, please feel free to give feedback through our feature portal for [Excel-like Issue Editor for Jira Cloud|https://portal.productboard.com/ricksoft-inc/2-excel-like-issue-editor-for-jira-cloud] or [Excel-like Issue Editor for Jira Server and Data Center|https://portal.productboard.com/ricksoft-inc/4-excel-like-issue-editor-for-jira-server-and-data-center].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Ricksoft Service Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ricksoft-support.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-header-create_request","name":"wittified-announcements-sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.wittified.atl-announcer-jira\",\n \"uniqueKey\":\"com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-header-create_request\",\n \"key\":\"wittified-announcements-sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"wittified-announcements-sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://announcer-for-jira.aod-apps.wittified.com/router?requestId=&serviceDeskId=4&requestTypeId=&xdm_e=https%3A%2F%2Fricksoft-support.atlassian.net&xdm_c=channel-com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=com.wittified.atl-announcer-jira&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiNmUzZTljOTg0ZTkxYjA5YTVjZDFmOGFlOWE5ZTRkOWRmODk4NmJiZTRlZGE1NGM3NDg5ZDM5M2RhY2I2ZGM0IiwiaXNzIjoiamlyYTplOGM0MmNjNS0wYWFhLTQzZmQtYjM1Ni1kYWM4M2E3NWNiYzQiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNjE0NTE5MzMyLCJpYXQiOjE2MTQ1MTg0MzJ9.6MqQcHiLzxbcCBVagamvg4zwQGp4oSOaHjs5MNeSV2s\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJqaXJhOmU4YzQyY2M1LTBhYWEtNDNmZC1iMzU2LWRhYzgzYTc1Y2JjNCIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiSUVGSiIsImlkIjoiMTAyMDAifX19LCJleHAiOjE2MTQ1MTkzMzIsImlhdCI6MTYxNDUxODQzMn0.E-E53x5xtfpfbhgbfC-vtexBcV9pGNmfu_sa7kQwXvQ\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"IEFJ\\\",\\\"id\\\":\\\"10200\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"IEFJ\\\",\\\"project.id\\\":\\\"10200\\\",\\\"servicedesk.serviceDeskId\\\":\\\"4\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://announcer-for-jira.aod-apps.wittified.com\",\n \"hostOrigin\":\"https://ricksoft-support.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n</div>\n"}],"subheaderPanels":[],"footerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-footer-create_request","name":"wittified-announcements-sd-portal-footer","html":"<div class=\"ap-container\" id=\"ap-com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-footer-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-footer-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.wittified.atl-announcer-jira\",\n \"uniqueKey\":\"com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-footer-create_request\",\n \"key\":\"wittified-announcements-sd-portal-footer-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.footer.create_request\", \"title\":\"wittified-announcements-sd-portal-footer\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://announcer-for-jira.aod-apps.wittified.com/router?requestId=&serviceDeskId=4&requestTypeId=&xdm_e=https%3A%2F%2Fricksoft-support.atlassian.net&xdm_c=channel-com.wittified.atl-announcer-jira__wittified-announcements-sd-portal-footer-create_request&cp=&xdm_deprecated_addon_key_do_not_use=com.wittified.atl-announcer-jira&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI3OTM3ZWU1OTY4NDUxYWZiYTk1ZTA1NDVkN2VhNTYyMTQ4M2I2ZjA3NmMxYWZlNjYzYWNkNDRhN2E2MTNkOTQwIiwiaXNzIjoiamlyYTplOGM0MmNjNS0wYWFhLTQzZmQtYjM1Ni1kYWM4M2E3NWNiYzQiLCJjb250ZXh0Ijp7fSwiZXhwIjoxNjE0NTE5MzMyLCJpYXQiOjE2MTQ1MTg0MzJ9.Gv5-ZEwlIn140cHASXOnN6dSd2zETRwFaK7hj6nPMjw\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJqaXJhOmU4YzQyY2M1LTBhYWEtNDNmZC1iMzU2LWRhYzgzYTc1Y2JjNCIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiSUVGSiIsImlkIjoiMTAyMDAifX19LCJleHAiOjE2MTQ1MTkzMzIsImlhdCI6MTYxNDUxODQzMn0.E-E53x5xtfpfbhgbfC-vtexBcV9pGNmfu_sa7kQwXvQ\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"IEFJ\\\",\\\"id\\\":\\\"10200\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"IEFJ\\\",\\\"project.id\\\":\\\"10200\\\",\\\"servicedesk.serviceDeskId\\\":\\\"4\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://announcer-for-jira.aod-apps.wittified.com\",\n \"hostOrigin\":\"https://ricksoft-support.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n</div>\n"}],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ricksoft-support","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BX5M-BQLK-TZA5-P4IM_aa945807a72095fcb92a520b21c1b8c79be3807f_lout","baseUrl":"https://ricksoft-support.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"104857600","gravatarEnabled":false,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"9e609b8b-4d09-4309-94a0-bdd854a46e16","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}