Jira Service Management

{"xsrfToken":"BX5M-BQLK-TZA5-P4IM_809e59f4e7693a9b46d3e3cbf2987d7a33017b58_lout","branding":{"id":"4","key":"iefj","name":"Excel-like Issue Editor for Jira","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/8","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#51528c","headerLinkHoverBGColor":"#51528c","headerBadgeColor":"#51528c"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a458556e-8b6a-440e-b624-931564d594ae/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5ZTYwOWI4Yi00ZDA5LTQzMDktOTRhMC1iZGQ4NTRhNDZlMTYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmE0NTg1NTZlLThiNmEtNDQwZS1iNjI0LTkzMTU2NGQ1OTRhZSI6WyJyZWFkIl19LCJleHAiOjE2ODUyNTg5MTgsIm5iZiI6MTY4NTI1ODMxOH0.M2P2TL4JYqFqMqJ02uLiwXPSeeSzYQ1vWa8fqBiIoSw&client=9e609b8b-4d09-4309-94a0-bdd854a46e16&mode=fit","logoId":"a458556e-8b6a-440e-b624-931564d594ae","isLogoAvailable":true,"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Ricksoft Help Center","sharedPortalName":"Ricksoft Help Center","localeDisplayName":"English (United States)"},"en-UK":{"localeDisplayName":"English (UK)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#242269","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"4","key":"iefj","projectId":10200,"serviceDeskId":4,"name":"Excel-like Issue Editor for Jira","description":"Raise a support request for Excel-like Issue Editor for Jira.","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"131","name":"Customer Support for Cloud","descriptionHtml":"","callToAction":"Customer Support for Cloud","introHtml":"For person who has a paid license of Excel-like Issue Editor for Jira Cloud.","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13103","groups":[43],"key":""},{"id":"143","name":"Customer Support for Data Center","descriptionHtml":"","callToAction":"Customer Support for Data Center","introHtml":"For person who has a paid license of Excel-like Issue Editor for Jira Data Center.","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13103","groups":[47],"key":""},{"id":"128","name":"Customer Support for Server","descriptionHtml":"","callToAction":"Customer Support for Server","introHtml":"For person who has a paid license of Excel-like Issue Editor for Jira Server.","icon":13103,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13103","groups":[42],"key":""},{"id":"130","name":"Evaluation Support for Cloud","descriptionHtml":"","callToAction":"Evaluation Support for Cloud","introHtml":"For person who has an evaluation license of Excel-like Issue Editor for Jira Cloud.","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13125","groups":[43],"key":""},{"id":"144","name":"Evaluation Support for Data Center","descriptionHtml":"","callToAction":"Evaluation Support for Data Center","introHtml":"For person who has an evaluation license of Excel-like Issue Editor for Jira Data Center.","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13125","groups":[47],"key":""},{"id":"129","name":"Evaluation Support for Server","descriptionHtml":"","callToAction":"Evaluation Support for Server","introHtml":"For person who has an evaluation license of Excel-like Issue Editor for Jira Server.","icon":13125,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/13125","groups":[42],"key":""},{"id":"14","name":"Customer Support","descriptionHtml":"","callToAction":"Customer Support","introHtml":"","icon":12127,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12127","groups":[],"key":""},{"id":"15","name":"Evaluation Support","descriptionHtml":"","callToAction":"Evaluation Support","introHtml":"For person who has a Evaluation License.","icon":12132,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12132","groups":[],"key":""},{"id":"138","name":"Mail","descriptionHtml":"","callToAction":"Mail","introHtml":"","icon":12132,"iconUrl":"https://ricksoft-support.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12132","groups":[],"key":""}],"reqGroups":[{"id":43,"name":"I am using Cloud"},{"id":47,"name":"I am using Data Center"},{"id":42,"name":"I am using Server"}],"orderMapping":{"43":[130,131],"47":[144,143],"42":[129,128],"9":[14,15]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"3c199f9a-a5ce-3414-926a-e54e27c56146","appLinkName":"System Confluence","spaceKey":"SSFJ","spaceName":"Excel-like Issue Editor for Jira","isServer":false},"labels":[],"projectKey":"IEFJ","serviceDeskId":4},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"IEFJ","userLanguageHeader":"Feedback","userLanguageMessageWiki":"Want to suggest a feature or report a bug? If you have a suggestion or bug report, please feel free to give feedback through our feature portal for <a href=\"https://portal.productboard.com/ricksoft-inc/2-excel-like-issue-editor-for-jira-cloud\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Excel-like Issue Editor for Jira Cloud</a> or <a href=\"https://portal.productboard.com/ricksoft-inc/4-excel-like-issue-editor-for-jira-server-and-data-center\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Excel-like Issue Editor for Jira Server and Data Center</a>.","defaultLanguageHeader":"Feedback","defaultLanguageMessage":"Want to suggest a feature or report a bug?\nIf you have a suggestion or bug report, please feel free to give feedback through our feature portal for [Excel-like Issue Editor for Jira Cloud|https://portal.productboard.com/ricksoft-inc/2-excel-like-issue-editor-for-jira-cloud] or [Excel-like Issue Editor for Jira Server and Data Center|https://portal.productboard.com/ricksoft-inc/4-excel-like-issue-editor-for-jira-server-and-data-center].","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Ricksoft Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://ricksoft-support.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}