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This is a list of frequently asked questions. |
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Questions
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Please inquire us if you have another question. |
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What data is sent to the destination space?
At establishing synced spaces
Configuration ID for the SSC setting. It’s included in the token file.
At syncing pages
The content to sync
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Please refer to What content is synced
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How to mention users
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on external sites?
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Space admin must grant permission for the app to mention
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To mention users in external sites, see documents below.
For space admins, How to enable mention from external sites
For users, https://ricksoft-support.atlassian.net/wiki/spaces/SSC/pages/3883368457
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What happens if the app uninstalled?
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external users when configuring the space sync.
For space admins, please check: Establish space sync with external Confluence sites
For users, please refer to How to mention external site user
What happens if I uninstall the app?
The app doesn’t work for the site anymore.
The destination space can’t push pages to your space.
Synced pages
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would remain as normal Confluence
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pages.
If re-installing the app, the app works as before
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Workaround for Overview page sync
Due to some limitations, the app does not support synchronization of the Overview page. However, users can implement a workaround using the combination of the space sync app and Confluence Include page macro.
This method is useful for syncing the homepage from the source space to an external destination. You can follow these steps:
From the original space, create a new pagewith the content you want to display as the Overview page. Then you can push the page to the destination space as usual:
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On the destination site, click edit the space overview. Then, embed the
Include Pagemacro.
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Now, you can pull content from the synced overview page:
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That’s it! Now you can keep the overview content to the external site synchronized automatically.
We understand that this is not an ideal experience, we’re looking into implementing this feature in the future.