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How to export field values to a CSV file

  1. Open the application page and click the CSV export link.

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  2. Fill out the form to determine which issue and field should be exported

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  1. .

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  2. Once you have selected the desired fields, you can save them for future export by clicking on Save selected state. This is useful if you need to perform regular secure field export for reporting.

    Tip: You can export Jira fields along with secure fields. If you don’t see the desired Jira fields, please raise a request through our support portal.

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titleHow to load the saved state for future export

Under the Fields to export section, click on Load selected state.

You can choose the saved state from the dropdown list. Then, the selected fields will automatically be loaded.

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  1. Click the Export button. Then you will download a CSV file like the image below.

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Info

  • CSV file is encoded with UTF-8 with BOM.

  • The file name is secure-custom-fields_YYYYMMDDhhmmss.csv.

  • Each row has issue id, issue key, and summary.

  • Up to 1,000 issues can be exported at once. This means the only first 1,000 issues are in the exported file.

  • If the user doesn’t have permission to view the value and the value is not null, the value will be “****“.

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titleSupported Jira fields for CSV export

JIra System Fields

  • Issue type

  • Status

  • Project

  • Priority

  • Resolution

  • Assignee

  • Reporter

  • Creator

  • Created date

  • Updated date

  • Last viewed date

  • Resolution date

  • Due date

  • Fix versions

  • Votes

  • Original estimate

  • Remaining estimate

  • Logged time

  • Work ratio

  • Σ Original estimate

  • Σ Remaining estimate

  • Σ Logged time

Jira Custom Fields

  • Single line text

  • Multiline text

  • Number (including story point)

  • Date picker

  • Date time picker

  • Single select

  • Multiple select

  • Radio

  • Checkboxes

  • Cascading select

  • User picker

  • Multiple user picker

  • Sprint

How to migrate secure fields to standard Jira fields

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Note

You have to be a Jira administrator to do this operation.

  1. Export secure field values you want to migrate with CSV export. Please make sure you have permission to view the issues and fields before exporting.

  2. Go to [System → External System Import → CSV].

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  3. Choose the CSV file you exported at step1. And click the Next.

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  4. Fill out the form and click the Next.

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  2. Build fields mapping and click the Next.

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    Build option value mappings and click the Begin Import.

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