Why do I get redirected to “Manage apps” screen when I click on WBS Gantt-Chart menu?
Question
Why do I get redirected to “Manage apps” screen when I click on WBS Gantt-Chart menu?
Answer
If a valid license is not applied to WBS Gantt-Chart for Jira, a redirect to “Manage apps” screen will occur when clicking WBS Gantt-Chart menu.
The criteria for determining that an app license is invalid are set forth by Atlassian as follows
| Detail | Example |
|---|---|---|
Expired | The app license has expired | App license expiration date is Dec 31, 2023 and, Today is Jan 1, 2024 |
Type Mismatch | Jira license type and app license type are incompatible | Jira license is commercial license, and App license is academic license |
User Mismatch | The app license with lower user tier than Jira license | Jira license is 10,000 users license, and App license is 2,000 users license |
Version Mismatch | The app was built after the maintenance expiration date of the license | App license maintenance expiration date is Dec 31, 2023 and, App (version x.x.x) build date is Jan 1, 2024 |
In many versions of WBS Gantt-Chart for Jira, the build and release dates are the same date.